Shipping Policy – Pearl Trendz
At Pearl Trendz, we aim to deliver your orders quickly and efficiently, ensuring a smooth and satisfying shopping experience.
Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation message with tracking details.
Shipping Time & Rates
Express Shipping (Free): All orders are delivered within 1–3 business days.
There are no additional charges for shipping — it’s fast and free!
International Shipping
We offer international shipping to select countries.
Delivery times vary depending on destination and local customs processing.
Customers are responsible for any customs duties or taxes that may apply.
Order Tracking
A tracking number will be provided once your order has shipped.
Please allow 24–48 hours for tracking information to update.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please allow a bit of extra time for any unforeseen issues.
If you believe your package is lost or missing, please contact us through the Contact page for assistance.
Returns & Refunds
We offer a 30-day return policy from the date of delivery.
Items must be unused, in original packaging, and in resellable condition.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds are issued after the returned item has been received and inspected.
Contact Us
For any shipping-related inquiries, please contact us at:
📞 +44 7367 061632